PRIVACY POLICY

Sutro Hair Salon places great importance on visitor privacy and security. We are dedicated to protecting your personal information. This Privacy Policy describes how we work to maintain your trust.

Use of this Website | By accessing or using this website, you agree to the terms of this Privacy Policy. If you do not agree with any of these terms, please do not use this website. This Privacy Policy only applies to data collected on www.sutroHair Salon.com, and does not apply to websites of affiliated companies. We reserve the right to modify the Privacy Policy at any time without notice. You are responsible for regularly reviewing this policy for any updates.

Information We Collect | Sutro Hair Salon collects and maintains your data on secure servers. We collect information about you in two ways. First, we collect personal information provided to us directly by you, such as when you register as a user, place an order, authenticate an order or request information from us. Second, we automatically receive information from your browser, including but not limited to your internet protocol (IP) address, information about your browser, “cookie” and “web beacon” or “web bug” information.

Cookies, Web Beacons and Web Bugs | A cookie is a very small file sent to your web browser by a site’s server, which allows more efficient information processing. A cookie file can contain information such as a user ID that the site uses to track the pages you've visited, but the only personal information a cookie can contain is information you supply yourself. Cookies cannot read data off your hard drive, destroy files, or send viruses. Cookies basically avoid duplication of effort. For instance, by setting a cookie on a website, you would not have to log in a password more than once, thereby saving time while visiting a website. Cookies can also enable us to track and target the interests of our users to enhance their experience on our site. You can set your browser to reject a cookie. If you do so, you can still use our website, but you may be limited in some areas of our website. A web beacon or web bug is a file used to monitor your journey around a single website or collection of sites. They may be used in association with cookies to understand how visitors interact with the pages and content on the pages of a website. Being able to recognize you enables the site owner to make it more
user-friendly.

Use of the Collected Information | Sutro Hair Salon uses information given directly by you for the following general purposes: to enhance your experience on our website, to customize advertising and content you see, to fulfil your requests for products or services, to improve our products and services, to contact you, and to gather and review statistical information. We might also send you marketing material. In that case, you will have an option to “opt out” of similar future communication. We may also send you surveys or market research questionnaires. It will be up to you whether you choose to participate. We use tracking information that is automatically sent to us to determine which areas of our site are most (and least) popular based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for our users.

Information Sharing and Disclosure | Sutro Hair Salon does not rent, sell or share personal information about you with other people, vendors or non-affiliated companies, except when we have your permission, or under the following circumstances:

  • where is it necessary to share information with third parties that are contracted to perform work for us, such as mailing information. During these instances, your information will be used in a manner consistent with this Privacy Policy.
  • with other business units within Sutro Hair Salon, only to the extent that it will be used in accordance with this Privacy Policy;
  • in response to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims
  • where it is necessary to share information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, potential threats, violations of our terms and conditions, or as otherwise required by law
  • in connection with the sale, merger, acquisition, or reorganization of Sutro Hair Salon or any of its subsidiaries and their respective assets. In this event, we will notify you before information about you is transferred and becomes subject to a different privacy policy.

Security | Sutro Hair Salon protects personal information under company control in order to prevent loss, misuse, unauthorized access, disclosure or alteration. We limit access to personal information to those who have a business need. We do not keep personal information any longer than necessary to meet the business purpose for which it was collected, though in some cases, legal or regulatory reasons may require that personal information not be deleted.

Links to Other Sites | This website may contain links to other websites that are owned and operated by third parties. Even if the third party is affiliated with us, we have no control over these linked websites, all of which have separate privacy and data collection practices. Please be aware that we cannot guarantee or vouch for the data collection practices of such other websites. We encourage you to read the privacy statements for those linked websites.

Privacy of Children | This website is not designed for, or directed to, children under the age of 13. Sutro Hair Salon will not knowingly collect personally identifiable information from individuals in this age group.

Choice | At any time, you may choose to stop receiving communications from us. To request removal from our mailing list, to access your personal information or to ask us to remove your personal information from our database, please email us at: updates@sutrohair salon.com.

Questions and Contacting Sutro Hair Salon | If you have any questions or suggestions about this Privacy Policy, the information collected or your use of this website, or if you wish to review or change any personally identifiable information about you that has been submitted to this website, please contact us at Sutro Hair Salon, 473 West 8th Ave. Vancouver, BC V5Y 3Z5. Tel: 604.566.9996.

Privacy Policy | Copyright 2010 Sutro Hair Salon Inc.